Privacy notice

1. General Information

The European Union’s General Data Protection Regulation (“GDPR”), coming into effect in 25 May 2018, lays out a new set of rules for how the personal data of people living within the EU should be handled. It sets out the protection of personal data as a guaranteed right for all citizens across EU.

As a personal data processor when offering products via website, Ekomilk Horizon Ltd. is compliant with all the requirements of the regulation and only the required legal minimum  personal data is gathered, processed and kept secure legally.

Personal Data Administrator:

Ekomilk Horizon Ltd., 18, Promishlena Str., Industrial Area 19, Stara Zagora, 6000, Bulgaria UIC: 206564885,

е-mail:, phone number: +359 42 603 449

Data Protection Office:

Stela Gerdjikova , +359 895595020,


2. Collecting, processing and storing your personal data

Ekomilk Horizon LTD. shall collect and process your personal data in relation to entering into a contract for sale of products on the grounds of Art. 6, Para. 1, Regulation (EU) 2016/679 (GDPR), and in particular on the following grounds:

  • explicit consent provided by you as a customer;
  • fulfillment of the obligations of Ekomilk Horizon Ltd. under contract with you;
  • compliance with a legal obligation applicable to Ekomilk Horizon Ltd.;
  • for the purposes of the legitimate interest of Ekomilk Horizon Ltd.

3. Purposes and principles for collecting, processing and storing your personal data

Ekomilk Horizon Ltd. shall collect and process the personal data you provide in connection with the conclusion of a contract for sale of products, including for the following purposes:

  • creating a profile and administer it;
  • accounting purposes;
  • statistical purposes;
  • information security;
  • securing the implementation of this contract for the provision of the respective service;
  • sending information e-mails.

Ekomilk Horizon Ltd. complies with the following principles when processing your personal data:

  • lawfulness, fairness and transparency;
  • limitation of the purposes for processing;
  • relevance with processing purposes and minimization of data collection;
  • accuracy and age of the data;
  • limitation of storage for the achievement of the purposes;
  • integrity and confidentiality of processing, and ensuring an adequate level of security for the personal data.

When processing and storing personal data, Ekomilk Horizon Ltd. may process and store personal data to protect the following legitimate interests:

  • fulfilling their obligations to the National Revenue Agency, the Ministry of Interior and other governmental or municipal authorities.

4. What kind of personal data shall Ekomilk Horizon Ltd. collect, process and store

Ekomilk Horizon Ltd. shall perform the following personal data operations for the following purposes and the following reasons:

  • Registration of a user on the website and execution of the purchase and sale agreement - the purpose of this operation is to create a profile to manage the orders you have made.
  • Conclusion and execution of a commercial transaction with a client - the purpose of this operation is the conclusion and execution of a contract with a client and its administration;
  • Sending information e-mails;
  • Sending newsletter- administering the newsletter process to clients who have declared they wish to receive.

Your personal data (name and surname, e-mail, country, phone):

  • Purpose for which data is collected: 1) To register the User. 2) To establish contact with the User and to send information to them, including, when the User has asked, to send newsletters or advertising messages.
  • Grounds for processing your personal data. By accepting the terms and conditions, registering on the website and purchasing a product, a contractual relationship shall be established between Ekomilk Horizon Ltd. and you, on which basis we shall process your personal data - Art. 6, Para. 1, Item (b) of the GDPR.

Other data that Ekomilk Horizon Ltd. shall processWhen logging in to our website or your account, Ekomilk Horizon Ltd. collects data about the IP address you use:

  • Purpose for which data is collectedImproving security of the service and interface localization, statistical and marketing research.
  • Grounds for data processing: The data processing is necessary for the implementation of the contract by which the data subject is a party - Art. 6, Para. 1, Item (b) of the GDPR. Before the creation of the User's profile, the IP address shall be collected on the basis of the legitimate interests of the Controller - Art. 6, Para. 1, Item (e) of the GDPR.

 If you would like an invoice to be issued to you as a person, you should provide us with your personal ID number:

  • Purpose for which data is collected: Issuing an invoice for payments under a contract for purchasing a product via
  • Grounds for processing your personal data. By accepting the terms and conditions, registering on the website or signing a written contract, a contractual relationship shall be established between Ekomilk Horizon Ltd. and you, on which basis we shall process your personal data - Art. 6, Para. 1, Item (b) of the GDPR.

 Ekomilk Horizon Ltd. shall not collect or process personal data that relates to the following:

  • reveal racial or ethnic origin;
  • reveal political, religious or philosophical beliefs, or trade union membership;
  • genetic and biometric data, health data, or data on sexual life or sexual orientation.

 Personal data shall be collected by Ekomilk Horizon Ltd. from the persons to whom it relates.

5. Personal data storage period

Ekomilk Horizon Ltd shall keep your personal data for a period no longer than the existence of your website account. Upon expiry of this period, Ekomilk Horizon Ltd shall take the necessary care to erase and destroy all your data without undue delay.

Ekomilk Horizon Ltd shall notify you in case the data retention period is to be extended in order to meet the objectives, performance of the contract, in view of the legitimate interests of Ekomilk Horizon Ltd. or otherwise.

Ekomilk Horizon Ltd shall keep the personal data that it is required to keep under the applicable legislation for the relevant term, which may exceed the term of your registration.

6. Transfer of your personal data for processing

Ekomilk Horizon Ltd. may, at their sole discretion, transmit all or part of your personal data to personal data processors for the fulfillment of the processing purposes, subject to the requirements of Regulation (EU) 2016/679.

Ekomilk Horizon Ltd. shall notify you in case of intent to transmit all or part of your personal data to third countries or international organizations.

7. Your rights when collecting, processing or storing your personal data

  • The Privacy Policy entitles you to access your personal information that is available to us. You as a registered user can modify / update your personal data.
  • If you do not wish all or any of your personal data to continue to be processed by Ekomilk Horizon Ltd for any or all processing purposes, you may at any time withdraw your consent to processing by request in free text.
  • Ekomilk Horizon Ltd. may ask you to certify your identity and identity with the person to whom the data relate.
  • By withdrawing the consent to process personal data that is required to create and maintain your e-commerce registration, your account will become inactive.
  • Ekomilk Horizon Ltd. shall not delete the data, which is legally obliged to store, including for protection against claims against the company or proof of company’s rights.

8. Individuals provided with your personal data:

  • The information you provide is stored only on our servers and only for the purposes of your registration.
  • Your data will not be provided to third parties except: DHL Express as a courier service provider; Service Center other than Ekomilk Horizon Ltd., which you have chosen when signing the purchase and sale agreement.
  • In all other cases, Ekomilk Horizon Ltd. shall only process, disclose or share your personal data if required by law or when required to comply with and comply with legal and legal requirements. - when it comes to legal entities, we comply with the Accounting Act.
  • You have the right to waive the storage of your personal data at any time by contacting us at the specified contacts.

9. Security

  • Transmission of information via Internet or email is not secure. Although Ekomilk Horizon Ltd. does its best to protect your personal data, it cannot guarantee data security while being transmitted by you to the website; any such transmission is at your risk. Once we receive your information, we will apply strict procedures and protocols for its protection.
  • When we give you (or you have created) a password to use services from the website, you are responsible for keeping the password confidential. You must choose the level of complexity of the password.

The current Privacy policy is last revised on November 11, 2018

Cookie Policy

Ekomilk Horizon Ltd. uses cookies which allow the website to function properly. By continuing to use and navigate our website, you agree with our use of cookies.

 Cookies that we use are:

  • Essential cookies:

Some cookies are essential in order to enable you to move around our websites and use their features, such as choosing your language or prices according to different VAT values in different countries.

  • Analytical cookies:

We also use cookies to track visits on our website and personalize your experience from information we infer from your behavior (Google Analytics cookies). These cookies do not contain personal data. They show us information about the pages of our website you have visited, the type of browser via desktop/mobile access and other anonymous data.

  • Functional cookies:

Without these cookies, we cannot enable important features on our website such as uploaded videos, chat sessions, preferred language, etc.

You can personalize the use of cookies in your browser settings. 
Note that by disabling certain categories of cookies, you may be prevented from accessing some features of our website or certain content or functionality may not be available.