Frequently Asked Questions
Ekomilk Horizon Essential (EHE) is automated milk analyzer for fast and effective control of Somatic Cell Count (SCC) in dairy farms and processing plants.
Ekomilk Horizon Unlimited (EHU) is automated milk analyzer for SCC and milk parameters measurement: Fat, Protein, Total solids, Density, Conductivity, Lactose, Ketosis.
Each instrument is offered with 1-year standard Animal Monitoring Platform (AMP) admin account.
In order to assure the long life and proper functioning of the milk analyzer the customers have to maintain daily and periodical cleaning of the instruments.The cleaning procedures are described in the User’s Guide in details.
Please note that the warranty does not cover non-proper handling & maintenance.
The instrument maintenance is completely supervised via the Instrument diagnostics and maintenance guidance program at AMP. The platform assures real-time instrument diagnostics and maintenance over WiFi - the user receives SMS and/or emails and/or online warnings if a measurement is done wrongly or if a system needs intervention, cleaning, etc.
See also Training and Support